Simple, Transparent Pricing
Choose the plan that fits your desired connection. Cancel or change anytime—no long-term commitments.
Basic Connection
Perfect for staying connected
- 1 Personalized letter/month
- Return envelope & stamp
- Letter history tracking
Premium Connection
Enhanced connection experience
- 2 Personalized letters/month
- Return envelopes & stamps
- Priority Queue
- Letter history tracking
Deluxe Connection
Premium storytelling experience
- 4 Personalized letters/month
- Return envelopes & stamps
- Priority Queue
- Higher personalization
- Letter history tracking
- Yearly Keepsake Book
Compare Plans
See what's included in each subscription tier
| Features | Basic Connection | Premium Connection | Deluxe Connection |
|---|---|---|---|
| Letters per month | 1 | 2 | 4 |
| Return envelopes & stamps | ✓ | ✓ | ✓ |
| Personalized content | ✓ | ✓ | ✓ |
| Letter history tracking | ✓ | ✓ | ✓ |
| Priority queue | — | ✓ | ✓ |
| Higher personalization | — | — | ✓ |
| Yearly keepsake book | — | — | ✓ |
Frequently Asked Questions
Can I change my plan later?
Yes! You can upgrade, downgrade, or cancel your subscription at any time from your account dashboard. Changes take effect at the start of your next billing cycle.
Is there a free trial?
We don't offer a traditional free trial, but we do offer a 30-day satisfaction guarantee. If you're not completely satisfied with your first letter, we'll refund your subscription.
When will I receive my first letter?
Your first personalized letter will be mailed within 3-5 business days of completing your profile. Delivery typically takes 3-7 days depending on your location.
What payment methods do you accept?
We accept all major credit and debit cards through our secure payment processor, Stripe. Your payment information is encrypted and never stored on our servers.
Can I gift a subscription?
Absolutely! LumoLetters makes a wonderful gift. During checkout, you can specify that it's a gift and provide the recipient's address and interests.
What's included in the keepsake book?
The yearly keepsake book (included with the Deluxe plan) is a beautifully bound collection of all your letter exchanges from the year, creating a lasting memento of your correspondence.
Still have questions? View our complete FAQ or contact us
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Join hundreds of people experiencing the joy of meaningful connection through personalized letters.
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